Frequently Asked Questions

Please read our FAQ before sending us a message.

How long is the delivery time?

The average delivery time is 2-5 working days.

My order is missing, can you help me?

If your order is late or missing, please use the form below to contact our customer support to sort out your delivery.

I want to notify you about a change

You can change your registration yourself by logging in using your email address and password.

Will the product have a manual included in the package?

Yes, there is always sufficient information included with the product to ensure that you can use it.

What payment methods do you accept?

We currently accept Visa credit, MasterCard, debit cards and PayPal.

I have a discount coupon, how do I use it?

To use your discount coupon, simply enter the coupon code at the time of checkout and the discount will be processed.

How do I return an item?

Please contact our customer support who will provide you with instructions.